Terms & Conditions

Please read these terms and conditions carefully before using our services

Last Updated: January 6, 2026

These Terms and Conditions ("Terms") govern your access to and use of the LIOM International Pvt Ltd website and services. By accessing or using our services, you agree to be bound by these Terms.

These Terms apply to all visitors, users, and others who access or use our services. Please read them carefully and contact us if you have any questions.

1. Acceptance of Terms

By accessing and using the LIOM International website and services, you accept and agree to be bound by the terms and provisions of this agreement.

If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time. Your continued use of the services constitutes acceptance of those changes.

2. Services Description

LIOM International provides IT solutions, software development, cloud services, recruitment services, bookkeeping, and accounting services.

Service descriptions on our website are subject to change without notice.

We reserve the right to refuse service to anyone for any reason at any time.

All services are subject to availability and may be withdrawn or modified at our discretion.

3. User Obligations

You agree to provide accurate, current, and complete information during registration and service usage.

You are responsible for maintaining the confidentiality of your account credentials.

You agree not to use our services for any unlawful purpose or in any way that could damage our reputation.

You shall not transmit any malicious code, viruses, or harmful data through our services.

You agree to comply with all applicable local, state, national, and international laws.

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of LIOM International or its content suppliers.

The content is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works without our written permission.

Client projects and deliverables remain the intellectual property of the respective client upon full payment.

We retain the right to showcase completed projects in our portfolio unless otherwise agreed in writing.

5. Payment Terms

Payment terms are specified in individual service agreements or proposals.

Allinvoices must be paid within the specified timeframe (typically 15-30 days).

Late payments may incur interest charges as specified in the service agreement.

Services may be suspended or terminated for non-payment.

All prices are exclusive of applicable taxes unless otherwise stated.

Refund policies are outlined in individual service agreements.

6. Confidentiality

We maintain strict confidentiality of all client information and project details.

Non-Disclosure Agreements (NDAs) can be executed upon request.

Client data will not be shared with third parties except as required by law or with explicit client consent.

Employees and contractors are bound by confidentiality agreements.

Confidentiality obligations survive the termination of services.

7. Service Level Agreements (SLA)

SLA terms are specified in individual service contracts.

We strive to provide 99.9% uptime for hosted services.

Scheduled maintenance windows will be communicated in advance.

Support response times vary based on the service tier and urgency.

SLA credits or remedies are outlined in specific service agreements.

8. Limitation of Liability

LIOM International shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our total liability shall not exceed the amount paid by the client for the specific service in question.

We are not responsible for losses resulting from unauthorized access to client systems.

Force majeure events (natural disasters, wars, pandemics) exempt us from liability for service disruptions.

Clients are responsible for maintaining adequate backups of their data.

9. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind, express or implied.

We do not guarantee uninterrupted or error-free service.

While we strive for accuracy, we do not warrant that all information on our website is complete or up-to-date.

Third-party services integrated with our solutions are subject to their own terms and warranties.

We disclaim all warranties related to third-party content, products, or services.

10. Indemnification

You agree to indemnify and hold LIOM International harmless from any claims arising from your use of our services.

This includes claims related to your violation of these terms or infringement of third-party rights.

You are responsible for all costs, including legal fees, associated with defending such claims.

LIOM International reserves the right to assume exclusive defense and control of any matter subject to indemnification.

11. Termination

Either party may terminate services with written notice as specified in the service agreement.

We reserve the right to terminate or suspend access immediately for violations of these terms.

Upon termination, all outstanding fees become immediately due.

Client data will be made available for download for a specified period after termination.

Certain provisions (confidentiality, intellectual property, limitation of liability) survive termination.

12. Governing Law and Jurisdiction

These terms shall be governed by the laws of India.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in [Your City], India.

Both parties agree to attempt resolution through mediation before pursuing legal action.

The prevailing party in any legal dispute shall be entitled to recover reasonable legal fees.

13. Data Protection and GDPR Compliance

We comply with applicable data protection regulations including GDPR where applicable.

Client data is processed in accordance with our Privacy Policy.

Clients have the right to access, rectify, or delete their personal data.

Data processing agreements (DPAs) are available upon request.

We implement appropriate technical and organizational measures to protect data.

14. Changes to Services

We reserve the right to modify, suspend, or discontinue any service at any time.

Significant changes will be communicated to clients with reasonable notice.

Pricing changes for ongoing services require advance notice (typically 30-60 days).

Clients may terminate services if they do not agree with the changes.

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full effect.

The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

The invalidity of one provision does not affect the validity of the entire agreement.

Questions About These Terms?

If you have any questions about these Terms and Conditions, please don't hesitate to contact our legal team. We're here to help clarify any concerns you may have.

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